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Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. Progressive’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

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Does PD cover towing?

When you have Comprehensive Insurance cover, PD will cover the reasonable cost of any required tow. If you are involved in an accident or incident and require a tow, PD pays the reasonable cost of towing your vehicle to the nearest repairer or place of safety if it is damaged and cannot be safely driven.

  • You may call our claims department directly on 1300 CLAIMS (1300 252 467) for immediate assistance.
  • You can also lodge your claim online at

For more information about our claims process, please see the Making a claim section in our Product Disclosure Statement.

Still having trouble? Contact a PD Online representative