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Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. PD’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

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Will my claim history impact the price of my renewal?

Yes, your claim history helps provide more accurate pricing of your risk. To provide the most up-to-date price available, the renewal is not generated until approximately 28 days prior to the expiration of your current term. When your policy with PD is ready to renew, a price is offered based on our current market underwriting rates.

Claim history is part of our underwriting review and is a factor when determining an increase or decrease to the price we can offer. The influence to your specific policy cannot be determined until renewal rates are reviewed four weeks prior to the actual renewal date of your policy.

Once the renewal offer is available, it is emailed to you with plenty of time to review and consider PD as your cover provider for the next one-year term. It is always our goal to provide you with quality cover at a competitive price.

Still having trouble? Contact a PD Online representative