Enjoy personalised claims service and guaranteed repairs

We Manage Your Car Insurance Claim

Your claim, our shining moment 
Any insurer can promise great service. But what counts is how it performs when you need it — like after your car's been in an accident or been stolen. That's when a car insurance company proves itself.

Progressive prides itself on its fast and fair car insurance claims service, and has been a leader in online claims management and other innovations to better manage claims for our customers. Our priorities are to get you back on the road quickly and safely, to ensure thorough and careful repairs, and to minimise your inconvenience throughout the process.

Claims as easy as 1-2-3!

  1. If you're in an accident, lodge your claim through your Progressive online account, or you can call the Progressive claims service centre if you prefer.
  2. If your car has been stolen, report the theft to the police immediately and then contact us online or by phone.
  3. We take care of the rest. There's no need to get quotes when you use our preferred repairers — so there are no hassles and no worries. We'll manage your claim and keep you informed throughout the claims process.

Your satisfaction is our priority
We stand by our cover, our service, and our fast and safe repairs with our Lifetime Repair Guarantee.