Woman drives to essential services in the auto industry

Essential Services and the Australian Auto Industry


In Australia, our social distancing measures and lockdown of non-essential services have had a positive impact on the rate of COVID-19 infections to say the least. So much so, state governments are moving through implementing the Australian government’s three-stage plan to relax coronavirus restrictions!


However, experts say we still have a long way to go before things return to normal. And the situation can easily change again – meaning what’s defined as ‘essential’ one day can be scratched from that list the next.


It’s unsurprising that, as we navigate the worldwide COVID-19 pandemic, many people are wondering what are classed as essential services in the auto industry. Here’s an overview as of late May.


What’s an Essential Service?

When the government called on the shutdown of non-essential activity it listed a few of the most obvious things (supermarkets, banks, pharmacies and service stations for example) but never gave an exhaustive list.


At the time, Prime Minister Scott Morrison said shopping should be limited to what you need, such as food and other essential supplies. Naturally, for those services to continue to meet public demand, freight, logistics and home delivery services needed to remain in operation.


Plus, services that support safe access to private transport needed to continue for front-line workers.


To a certain extent, we’ve been self-governing when it comes to making decisions on what’s essential in our lives. And the evidence shows we’re doing a good job at it.


But what effect has it had on the auto industry?


Impacts on Australia’s auto industry from coronavirus

In anticipation of detrimental impacts to the industry, in March the Motor Trades Association of Australia (MTAA) and the Australian Automotive Aftermarket Association (AAAA) began lobbying for the ‘Automotive Supply Chain’ to continue to be recognised as essential services.


Among a larger list of logistical services, this included:

  • Automotive repair and maintenance facilities (servicing and supply of parts for private and commercial vehicles)
  • Postal and shipping workers, including private companies and those that move cargo or passengers
  • Dealerships selling new and used cars


The CEO of AAAA, Stuart Charity said, “We want to make sure that we can keep cars and trucks on the road in this time of crisis, particularly for those who are supporting others or accessing medical care or medication. With some supermarkets restricting delivery services, for many people being able to access a local supermarket requires a car.”


The Federal Chamber of Automotive Industries (FCAI) chief executive, Tony Weber agreed, saying, “With the increasing focus on social distancing, safe and reliable private transport is essential to enable communities and businesses to continue to operate.”


In fact, the Australian Automotive Dealers Association (AADA) recommended that now might be the perfect time to book in that overdue service.


Impacts on Australia’s car insurance industry from coronavirus

We can’t speak for others in our industry, however at PD Insurance we’ve seen little impact to date.


The two noticeable changes we have experienced are:

  1. Claims falling slightly due to fewer drivers on the road (and therefore fewer accidents)
  2. An increase in roadside assistance due to people driving their cars infrequently (leading to flat battery, etc)


With the slow easing of travel and other public health order restrictions, we expect this to remain so as things slowly return to ‘normal’.


Having said this, many people are still driving their car on a regular basis. And even those practicing the strictest of social distancing measures are still likely need to drive from time to time (groceries, work, medical appointments, etc).


That’s why we continue to urge Australians to keep their car insurance and roadside assistance up to date. You never know when you’ll need to drive somewhere, and accidents happen all the time.


But this isn’t the only rationale – here are all the reasons why you shouldn’t cancel your car insurance.


Essential Car Services Available to You

Australians still have plenty of transport services available to us despite ongoing restrictions. This includes taxis and ridesharing through to public transport and public car parks. The restrictions around the hire of caravans and RV’s are being lifted too.


So, what else can we still do when it comes to our own car? Check out these blogs for more information:


Remember: we’re still working together to flatten the curve, so be responsible with your motoring. Ask yourself whether driving, using a mechanic, buying a car or selling one can be avoided until we’ve wiped COVID-19 from existence… Or at least until we’re at a later stage.


It will not only help #stopthespread, it will help avoid accidents and therefore reduce the pressure on our health system.


If you do have to get out on the road for some reason, please follow our steps on how to avoid COVID-19 when driving.


Over to You – Essential Services and the Auto Industry

What are your thoughts on the impact of COVID-19 on essential services in the auto industry? What ‘essential’ auto services have you used during the pandemic? Or have you decided to put things on hold until a particular point in the future? Tell us below or on our Facebook page.


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Comment on Facebook

I get out MY own tools and fix it myself. Or it dont get done!

Doesn't work with mine. All I hear is your doing that wrong just put it on the list 🤬🤬🤬

Works well for Dad’s too. Sometimes.

Is that a Wrench looking for a wrench 😀

Do it out the front in hot pants, u bet he'll be out in a flash lol


Brett Carroll😂😂😂

Deb Cleary

Barry Pinch

So true!

Didnt work with mine, it was my tool set. I usually fixed everything anyway.

Sorry , my tools and I'll fix it myself.

Or book someone in to be paid to fix it

No I can do most things myself except for technology stuff

That depends on the guy in question.

Yep works every time.

Sorry doesn’t work for me!

No it’s when you tell him you are going to get a male friend to do it.


Nope would not have worked with my ex lol


His tools…not allowed to touch them



If only

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