We aim to provide a combination of great cover and service, at a low cost. Our customers help us achieve this by managing their policy 100% online, reporting claims online and using our Progressive repair network for any repairs to their vehicle.
For each claim we issue a survey to monitor how well we're going, and take this seriously.
If you do have an issue we will do our utmost to resolve it within 15 days of receiving your formal complaint.
Please follow these steps to resolve an issue with us: