Get answers to all your questions

Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. Progressive’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

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How do I set up an online account with Progressive?

Since Progressive is 100% online, it's all part of the buy process. As you buy a policy from Progressive, we'll get you set up with an online account by simply asking you to establish a policy email and password, each used to login to your account. If you ever forget them, don't worry - it's really easy to have them reset by visiting the login page and following prompts. All your adjustments will be done from this online account, and that means collectively we keep costs and your premiums lower.