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Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. Progressive’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

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Why are there so many personal questions during the quoting process?

We ask different questions during our quote process for the purposes of accurate pricing. Things like driving history, where you live, the car you drive, your age, gender, home ownership and even education all contribute to the price we quote. It may seem like a lot of questions but it’s another way that we can lower our prices for the majority of customers.

Overall, it’s our intent to provide you with a competitively priced insurance policy supported by our exceptional level of service.

More information can be found under the How we determine your premium section in our Product Disclosure Statement.