Get answers to all your questions

Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. Progressive’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

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..for easier troubleshooting

Can you help me log into my policy?

If you’re having problems logging in to your policy, try the following tips:

  • We recommend that you use a desktop or laptop computer as opposed to a mobile phone or tablet
  • Close down all running apps on your computer
  • Delete browser cookies
  • Restart your computer
  • Open only one browser and try to log in
  • Use the following link instead of a saved favourite to access our website: www.progressiveonline.com.au
  • If that does not work, try with other browsers and/or a different machine if possible
  • If you have tried the above and are still experiencing trouble, contact by clicking the Contact Us below and we will investigate further. Please include as much detail as possible including any error messages