Get answers to all your questions

Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. Progressive’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

Log In

..for easier troubleshooting

How do I change drivers listed on my policy?

  • Login to your online account using your email address and password
  • On the ‘MyProgressive’ page choose 'Add/Update Driver' and pick the date for your change (either today or tomorrow) and click ‘Next’
  • Choose 'Add Driver'
  • Click the Acknowledgement Box at the top of the page to agree with the statements concerning the new driver
  • Fill in the new driver information then click ‘Continue’ to see a summary screen
  • Click ‘Continue’ to see updated billing information
  • Select 'No' for the question 'Would you like to make any additional changes to your policy?'
  • If you would like to make the change active and generate the proper documents, click 'Submit Changes' or you may click 'Cancel Changes' to void the transaction.

Please note: Your credit card may have to be authorised for an immediate payment should the change cost more. You will know your change is complete when a revised Certificate of Insurance is generated. This will be available on the ‘MyDocuments’ page.