Get answers to all your questions

Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. Progressive’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

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How do I decline a renewal invitation?

We're sorry if you do not wish to renew your Progressive policy. We appreciate any feedback you could provide as we use this information to continually improve our product and service. To decline your renewal:

  • Login to your online account
  • Click on the 'View your renewal information' link at the top of the page.
  • Then click 'Decline Renewal' at the bottom of the next page
  • Follow the prompts.