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Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. Progressive’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

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How will I collect my refund from my policy?

If you cancel a policy or reduce cover level such that Progressive owes you a refund for your policy, the amount will be paid directly to the credit card that you have linked to your online account. If that credit card is no longer valid or appropriate to use, you will have an option to receive the credit paid to a different credit card, so long as it has a Visa or MasterCard logo.