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Got a question about your policy? What about online payments or how to add extra cover? Well, you came to the right place. Progressive’s Help Desk provides comprehensive responses to all of your questions – saving you the time of sending an email or making a phone call.

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What if my car is not on the drop down list of your quote process?

We cannot offer cover if your car is not available on our drop down list. There is a drop down box under vehicle information for you to select the year, make, model and body style of your vehicle.

If your car has an exact match on our list of vehicles to choose from, then we can offer you cover. If there is no exact match for your car in our drop down options, then Progressive cannot offer cover for this vehicle and would ask that you please contact the Financial Ombudsman Service (FOS) at www.fos.org.au or by phone on 1800 367 287 for information on other insurers who may be able to help you.