Since PD Insurance is an online-focused business, the creation of an online account is part of your policy purchase process. As you buy a policy from PD, we’ll get you set up with an online customer account by simply asking you to establish a policy email and password, each used to login to your account. If you ever forget them, don’t worry – it’s really easy to have them reset by visiting the login page and following prompts. All your adjustments will be done from this online account, and that means collectively we keep costs and your premiums lower.

PD Insurance accepts Visa® and Mastercard® credit or debit card only. This allows us to confirm your payment on the spot, plus it helps reduce our administration costs so we can pass the savings on to you in the form of lower premiums and no fees.

Yes, if you have a comprehensive car insurance policy, and you are involved in an accident or incident and require a tow, we will pay the reasonable cost of towing your vehicle to the nearest repairer or place of safety if it’s damaged and cannot be safely driven.

• You may call our claims department directly on 1800 776 473 for immediate assistance.
• You can also lodge your claim online at pd.com.au.

For more information about our Claims Process, please refer to our Product Disclosure Statement.

Instead of pricing according to your current insurer’s NCB, we set up a profile based on the claims history of each driver. This way, our safe drivers receive a highly competitive rate based on their safer risk profile.

For more information about No Claims Bonuses, please review the ‘How we determine your premium’ section in our Product Disclosure Statement. 

We always offer each customer the best possible PD Insurance premium based on their individual needs and circumstances. Interested in the specific discounts we offer? See above for more information on how you can save.