You pay good money for good car insurance, right? But is your policy still right for you, or are you putting up with poor customer service? If you feel your current provider is not giving you what you deserve or your needs have changed, it’s time to shop around. Here are five signs you need to consider switching car insurance providers.
1. Your Rates Keep Rising.
Yes, premiums increase if you get into an accident or maybe have a change in circumstances or living arrangements. However, if you enjoy a clean driving record and have been a longtime customer yet still see an annual premium rise, it’s time to shop around. Good drivers and loyal customers are normally given car insurance discounts or other incentives for their loyalty. If you’re not getting either, it might be time to look into switching car insurance providers.
2. You Dread the Customer Service Experience.
Customer support is critical when it comes to car insurance. Suffering from long waiting periods on the phone, unanswered emails, and poor customer support are all big red flags! At PD Insurance we’ve worked hard to make sure anything you need is available right there online. We’ve made it easier so you don’t have to call if you don’t want to. It means we can keep our premiums really lean and offer you cheap car insurance while still being right there if you need to give us a call.
3. Filing a Claim is a Nightmare.
Filing a claim is one of the ultimate tests of the quality of a car insurance provider. When you contact your insurer they should be able to process your claim promptly (especially if it’s not your fault). If your insurer prolongs the process unnecessarily, you’re definitely not being served the way you should be. Look for an insurer that puts as much focus into making the claim process as easy as the sign up process.
4. Your Insurer Doesn’t Have What You Need Online.
In today’s world, there’s no excuse for any business not having what you need right there on their website. A good website, at the very least, should provide all necessary information on the products and services the company offers. PD Insurance offers car insurance policies that can be bought, managed and updated 100% online. This makes it easier for you to update your policy, make payments and get car insurance quotes whenever and wherever you are.
5. Your Situation Changes.
Switching to a new provider can sometimes be the result of a change in your personal situation. This might be buying a new car, moving to a different area, or adding a teen driver to your policy. Or, you might have become the only driver of your car, whereas before you had co drivers. Did you know PD Insurance provides a discount for people who are the sole driver of their car? This is one of a range of discounts we offer – check them out here.
If any or all of these are sounding familiar, it’s time to switch to get onto switching car insurance providers. Get a PD Insurance quote online or call us for more information.